Sep 14
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Posted by randfish It’s easy to think that conversion is the end goal for most marketing teams, but any business that relies on customer loyalty needs to take a it a step farther. In today’s Whiteboard Friday, Rand explains a few of the reasons that people we thought were new customers often decide to leave. For reference, here’s a still of this week’s whiteboard! Video transcription Howdy Moz fans, and welcome to another edition of Whiteboard Friday.
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How Some Companies Succeed at Converting Visitors yet Fail to Earn Great Customers – Whiteboard Friday